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Network Management |
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The backbone to the technology infrastructure of an organization is the computer network. It is an intricate chain of equipment and cables that powers the entire network of computers. Each link in the chain can be a potential failure point. |
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| Setting up a network does not guarantee a maintenance-free system environment. After the network has been set up, continual support, troubleshooting and maintenance is required to benefit from the system. By performing the following functions, B&D System Engineers assures that a network will improve business operations: |
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Network Installation
 Network Design
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Analyze existing infrastructure |
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Evaluate the technology budget |
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Research current and future technologies |
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Perform cost benefit analysis and Return on Investment (ROI) analysis |
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Assess the most appropriate network for business process improvement to meet organization goals |
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Plan for network capacity based on number of users and system requirements |
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Plan for expansion of network |
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Develop network topology and architecture |
Hardware Installation
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Install network hardware: servers, routers, switches, hubs,
bridges, wireless networking |
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Install data protection systems (uninterruptible power supplies (UPS), redundant array of independent disks (RAID), and tape backup systems) |
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Install storage systems: storage area network (SAN), fibre channel storage, network attached storage (NAS) |
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Set up storage racks to hold network hardware (servers, routers, switches) |
Software Installation
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Migrate operating systems (OS), applications, hardware, drivers |
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Install software: operating systems (OS), email server, database server, web server, file transfer protocol (FTP), internet faxing |
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Install redundancy and clustering technologies: network load balancing and cluster servers |
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Implement remote networking: virtual private network (VPN), secure shell (SSH), remote desktop access |
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Install network security: firewalls, demilitarized zone (DMZ), virtual LAN (VLAN), intrusion detection system (IDS), anti-virus software, secure socket layer (SSL) |
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Install network services: domain controllers, file and print, domain name system (DNS), dynamic host configuration protocol (DHCP), windows internet naming service (WINS), proxy servers |
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| Network Administration |
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| Security Management |
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Update firewall software |
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Update anti-virus software |
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Test network security: firewall, server, internal, external |
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| Data Management |
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Perform routine (daily, weekly, as required) backups of critical data |
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Store data backup tapes offsite for disaster recovery capability |
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Perform defragmentation (disks, databases) |
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User Administration |
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Develop and implement workstation usage policies for employees |
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Administer authorized access ID’s for new and existing employees |
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Set security restrictions and network access for users |
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Set end-user rights |
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Limit desktop administrative rights |
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Maintain domain controllers (logon scripts, profiles, domain policies) |
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| Network Maintenance |
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Schedule network maintenance |
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Install network software upgrades |
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Install operating system upgrades |
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Update service patches and service packs |
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Perform network diagnostics |
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Resolve server crashes |
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Network Monitoring |
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Monitor firewall for intrusion attacks |
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Monitor logs: system, anti-virus, firewall, error, user, application |
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Monitor user activity |
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Monitor servers for optimal efficiency |
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Perform random checks remotely to monitor user compliance |
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Monitor network for usage, collision detection and performance |
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Monitor back up drives and software |
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IT Services |
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| Our services simplify your IT operations.
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IT Solutions |
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| B&D System Engineers has been a full service provider long before the coining of the phrase.
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Why Outsource |
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| The (IT) department manages the technology and computer infrastructure...
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Service Level Agreement |
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| Our SLA clients will be given priority support when a call is logged
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System Maintenance |
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| A decision to invest in preventative maintenance is crucial. |
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| Networking Basics |
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| A guide for businesses with up to 75 computers |
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