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Desktop Management |
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 At B&D System Engineers, we provide clients with computer repair and maintenance. Our desktop management effort includes the installation, maintenance and repair of computers, laptops, and any personal peripheral equipment, such as printers or scanners.
Having the network operational one hundred percent of the time provides no value to the organization if the desktops are inoperable. Our technicians provide better service to end users by creating a reliable and stable environment, maximizing employee productivity and reducing costs.
By performing the following computer repair, maintenance and consulting tasks, we are able to support the office environment: |
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| Desktop Installation |
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Create standard configurations for desktop hardware and software |
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Install a new desktop or laptop workstation with any or all of these internal components: hard drives, CD-ROM drives, DVD-ROM drives, Flash drives, floppy disk drives, memory, audio cards, video cards, modems, video capture cards |
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Install external components, such as the mouse, keyboard, monitor and speakers |
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Install peripherals such as personal printers and scanners |
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Install hardware drivers |
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Install standard software configurations, including anti-virus software and office productivity suites |
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Install additional software as required, such as financial software, graphic design software, and web development software |
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Resolve any software and hardware conflicts
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| Desktop Repair & Replacement |
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Track equipment warranty information |
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Perform cost analysis of Computer Repair vs. Replacement |
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Order replacement parts |
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Repair/replace defective hardware, software and peripherals |
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Dispose of obsolete or broken equipment |
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Desktop Maintenance |
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Deploy applications and operating systems centrally |
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Apply service packs and security patches |
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Manage installed applications centrally |
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Reinstall operating system |
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Perform disk defragmentation |
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Perform routine disk clean-ups and scan disk drives for errors |
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Remove unnecessary software programs |
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Perform scheduled cleaning of printers |
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IT Services |
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| Our services simplify your IT operations.
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IT Solutions |
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| B&D System Engineers has been a full service provider long before the coining of the phrase.
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Why Outsource |
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| The (IT) department manages the technology and computer infrastructure...
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Service Level Agreement |
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| Our SLA clients will be given priority support when a call is logged
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System Maintenance |
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| A decision to invest in preventative maintenance is crucial. |
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| Networking Basics |
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| A guide for businesses with up to 75 computers |
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