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Blackberry BES Express 5.0 |
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| RIM Introduces BlackBerry Enterprise Server Express |
| Free New BlackBerry Software for Microsoft Exchange and Microsoft Windows Small Business Server Allows Companies to Empower All Employees with Wireless Access to Their Corporate Email Without Compromising Security or Manageability |
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| The new BlackBerry Enterprise Server Express software will be provided free of charge in order to address two key market opportunities. First, the software offers economical advantages to small and mid-sized businesses (SMBs) that desire the enterprise-grade security and manageability of BlackBerry Enterprise Server but don't require all of its advanced features. Second, more and more consumers are purchasing BlackBerry smartphones and the free BlackBerry Enterprise Server Express software provides a cost-effective solution that enables IT departments to meet the growing demand from employees to be able to connect their personal BlackBerry smartphones to their work email. |
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| BlackBerry Enterprise Server Express works with Microsoft Exchange 2010, 2007 and 2003 and Microsoft Windows Small Business Server 2008 and 2003 to provide users with secure, push-based, wireless access to email, calendar, contacts, notes and tasks, as well as other business applications and enterprise systems behind the firewall. Importantly, the new server software utilizes the same robust security architecture found in BlackBerry Enterprise Server. |
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| "In a marketplace where smartphones are becoming ubiquitous, BlackBerry Enterprise Server Express significantly raises the bar by providing a cost-effective solution that allows companies of all sizes to support enterprise-grade mobile connectivity for all employees without compromising security or manageability." |
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| With BlackBerry Enterprise Server Express connected to Microsoft Exchange or Microsoft Windows Small Business Server, BlackBerry smartphone users will be able to: |
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Wirelessly synchronize their email, calendar, contacts, notes and tasks |
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Manage email folders and search email on the mail server remotely |
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Book meetings and appointments, check availability and forward calendar attachments |
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Set an out-of-office reply |
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Edit Microsoft Word, Excel and PowerPoint files using Documents To Go |
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Access files stored on the company network (1) |
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Use mobile applications to access business systems behind the firewall |
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| What it means for you |
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Email |
| Provide your mobile professionals with on-the-go email access on BlackBerry® smartphones. Email is delivered via push technology to the user’s smartphone and synchronizes with their desktop mail. |
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| Features for BlackBerry smartphone users |
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Flag for follow up - Flagging email messages for follow up is a great way to help users spot the ones they’re looking for when they need them. Apply different colors, assign due dates, set reminders and more. (1) |
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Remote email search - Users can search for emails that are no longer stored on their smartphone without returning to their desk. (1) |
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Set up out-of-office reply - Out-of-office notifications are updated easily from users’ BlackBerry smartphones. |
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HTML email - View emails with embedded HTML, including images, page layout, and text formatting. |
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Sync email status - Reading an email on your BlackBerry® smartphone marks it as “read” on desktop as well. Deleting an email can optionally be reflected on the desktop. |
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Mail folder management - BlackBerry smartphone users can add, remove or rename folders right from their smartphone. Changes made on the BlackBerry smartphone will automatically be updated on the mail server. (1) |
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View email folders - View custom email folders created on the desktop. View emails moved into folders by custom email filters setup through desktop. (1) |
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Calendar |
| BlackBerry® smartphone users can send out, and respond to, meeting invitations easily. The calendar on the BlackBerry smartphone synchronizes with the desktop calendar to stay up-to-date automatically without having to connect to a computer.
Features for BlackBerry smartphone users: |
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Free/busy lookup - Users can look at their colleagues’ availability and choose a meeting time that works for everyone. (1) |
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Forward appointments - Users can simply forward a calendar entry from the email message list or directly from the calendar. (1) |
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View and forward Calendar Attachments - Just as they would from an email message, users can open some of the most popular document and graphic attachments from calendar entries. (1) |
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Address Book |
| BlackBerry® smartphone users can enjoy mobile access to the corporate contact information they need while on the go. |
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| Features for BlackBerry smartphone users |
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Contact sync – Contact information on users’ BlackBerry smartphones automatically stays up-to-date with the information on their computers. |
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Address lookup – Users can look up colleagues in the corporate address book from their smartphone. |
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Synchronization of multiple contact folders and more – Users can synchronize multiple contact folders, personal distribution lists and public/shared folders to their smartphone. (1) |
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Document and file access (1) |
| Empower your employees to be more productive while on the go by giving them access to the documents they need on their BlackBerry® smartphones. |
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| Features for BlackBerry smartphone users: |
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Remote File Access - Users can find local and remote files, and open, view, save, or email JPEG, Adobe® PDF, Microsoft® Word, Microsoft® Excel® and Microsoft® PowerPoint® files directly from their BlackBerry® smartphone. (1) |
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Ability to download, edit, save and attach documents - Users can edit and save changes to Microsoft® Word and Microsoft® PowerPoint® files, then send them as email attachments to colleagues and customers while on the go. (1) |
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Native file attachments - Users can download and save full-size email attachments in their native file formats. (1) |
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| (1) Requires BlackBerry Device Software v5.0 or higher |
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| BlackBerry Enterprise Server Express Software |
| How do I get the BES Express 5.0 software? |
| You have two choices for getting the BES Express solution installed: |
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Self-Install |
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You can download your BES Express software and install it yourself. It can be downloaded from http://www.blackberry.com/besexpress/. Follow the on-screen instructions and all installation documentation comes to registration page to the download package. You can get free assistance over the phone by calling BlackBerry support team on 0800 921021 and you can also get on-site assistance charged at an hourly rate of $135.00 + GST per hour for work in business hours. |
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Note that the download package is over 700MB in size so ensure you have a reliable broadband internet connection! |
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Readiness Assessment & Managed Install – we'll show you what you need |
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If you are not comfortable with getting straight into the install yourself and want B&D System Engineers to help you develop an installation plan, or if you have some other advanced requirements, then we can help you work through the options. |
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Step 1: |
Readiness Assessment * - this will cost R 350 and will achieve the following:
* (Only New users with no BPS 4.1 Installation presently) |
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Understand your BlackBerry requirements in detail, e.g. the number of users, type of handsets, security and user policies, redundancy and failover, etc. |
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Review your current IT environment and determine what pre-installation work is required. |
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Produce a Scope of Work document outlining all the work items required. |
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Step 2: |
Managed Install – B&D System Engineers will take care of installing the BlackBerry server software and device activation which will cost R 960 + R 85 per Blackberry device Activation. |
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Please Note: If the server do not fulfill to the set software requirements (2) or any additional software configuration has to be done prior to a successful installation of the Blackberry Express software a fee of R 320.00 per hour will be added to the installation cost. |
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| FAQ |
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How can I get more user licenses for our BES Express server? |
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All additional licenses to the Max of 30 Users are for free and can be for applied online or from B&D System Engineers. |
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What happens to my old Licenses for BPS 4.1 |
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These purchased licenses can be carried over to the full BES 5.01 Server (2) and will not expire. |
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How do I change from BPS 4.1 to BES Express? |
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There are no upgrade path from BPS 4.1 to BES express, you will have to un-install 4.1, and install 5.0 and re-activate all devices on BES Express once more. |
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Will it work on a regular BIS provisioned device? |
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We can confirm 100% that BES Express 5.0 works on BIS contract devices. The only limitation is that you cannot do a wireless enterprise activation. Instead you will have to cable activate the device with either Desktop Manager, Web Desktop Manager, or BES Admin Web Console. This even works with BIS prepaid SIM cards! |
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For support you can call B&D System Engineer’s BlackBerry support team on 086 123 HELP (4357) during Business Hours.
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| (2) Please contact us for the system requirements for BES 5.01 and additional advantages |
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